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Detect shoplifting.
Identify repeat offenders.
Act in real time.

QuantumEye is a modular retail security platform that helps teams detect suspicious behaviour, recognise individuals, and respond quickly using real world data from existing cameras.

Man concealing alcohol bottle in coat, detected by QuantumEye AI system
Close-up of suspicious individual identified in store footage

210K

Proven Track Record

93%

Revenue growth

150

Active Partnerships

10PB

Total Data Served

130M+

Users

Features

Core capabilities of the
QuantumEye platform

Each capability works independently or together, giving teams clear visibility and faster response across their stores.

AI Shoplifting Detection

QuantumEye analyses in-store behaviour to identify patterns commonly associated with retail theft. The system detects actions such as concealment, unusual product interaction, and potential non-payment scenarios in real time.
 

Suspicious activity is flagged instantly so store teams can review incidents early and take action before losses escalate.

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Real time alerts wherever your team is

When an event is flagged, QuantumEye sends alerts with video clips and key details directly to your team. This enables faster decisions and reduces the need for constant manual monitoring.

Identify individuals across incidents

QuantumEye links related incidents and helps teams recognise individuals who appear repeatedly across visits or locations. Matches are reviewed by staff and supported by confidence scores and audit history, with privacy controls applied throughout.

QuantumEye dashboard showing security alert analysis on ChatGPT interface
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Frequently asked questions

Got questions about AI-powered security? We’ve got answers.

  • QuantumEye compares faces captured during a confirmed security incident with faces linked to previous confirmed incidents.
     

    If similarity is high, the system suggests a possible match to your team. It does not make automatic decisions. All matches require human review before any action is taken.

  • No.

    The system does not build a general identity database of everyone who enters the store. Faces are stored only in the context of confirmed incidents and in line with configured retention policies.

  • QuantumEye is designed around data minimisation and controlled use.
     

    Face recognition is applied only for legitimate retail security purposes, with configurable retention controls, role-based access, and full audit logging. Final compliance depends on how the system is deployed and managed within your organisation.

  • The system only suggests possible matches.
     

    A staff member reviews the face image, video clip, and incident context before confirming or rejecting the suggestion. No automatic escalation occurs without human confirmation.

  • Yes, if configured.

    When the same individual is confirmed across multiple incidents, the system can link related events across stores within the same organisation, helping build a structured incident history.

  • Suggested matches can be reviewed in the QuantumEye web dashboard, through the native QuantumEye mobile app, or via secure alert notifications.
     

    For operational use, the native QuantumEye mobile app is recommended, as it provides the fastest and most structured review workflow, including side-by-side image comparison, incident context, and confirmation controls.

    The same human review requirement applies across all access points.

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See how face recognition
works in practice

QuantumEye suggests potential matches based on previous confirmed incidents. Your team reviews, confirms, and keeps full control.

See how face recognition, review workflows, and reporting connect in one structured flow.

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Pricing

Flexible Plans. Tailored to Your Security Needs.

Every business is different — that’s why we tailor QuantumEye to fit your exact requirements. Whether you're a single-location shop or a growing retail chain, we’ll help you find the right setup

Face Detection Package

Ideal for stores looking to monitor customer entry, identify repeat offenders, and enhance access control.

What’s included:

  • Real-time GDPR Compliant Face Detection

  • Repeat Offender Flagging

  • Entry Tracking

  • Dashboard Access

  • Multi-Camera Support

Theft Detection Package

Best for stores that need to prevent grab-and-run theft, concealment, and receive instant alerts.

What’s included:

  • AI-Powered Theft Detection

  • Suspicious Behavior Alerts

  • 10–15s Video Clip Alerts

  • Human-in-the-Loop Review

  • Alert Delivery to WhatsApp/Telegram

Launching with selected early access partners.

Want to be one of them? 

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