System Overview
How the platform works end to end
The Quantumeye platform is designed to help teams detect, review, and act. It supports low latency processing and a clear handover from event detection to reporting.
Cameras
Connect to existing CCTV feeds across entrances, aisles, and tills.
Edge processing
Connect to existing CCTV feeds across entrances, aisles, and tills.
Cloud services
Store event metadata and media, support identity review, and manage rules.
Alerts
Notify teams with clips and key details through the dashboard and mobile.
Reporting
Prepare structured incident reports with supporting evidence for review.
Modules
Use one module or combine them
Each module can be deployed independently. Teams often start with alerts and shoplifting detection, then add face recognition and reporting as their needs grow.
Shoplifting Detection
Support identity review through similarity scoring and human confirmation, helping teams link incidents across visits and locations.
Face Recognition
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Smart Reporting
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210K
Proven Track Record
93%
Revenue growth
150
Active Partnerships
10PB
Total Data Served
130M+
Users
Pricing
Flexible Plans. Tailored to Your Security Needs.
Every business is different — that’s why we tailor QuantumEye to fit your exact requirements. Whether you're a single-location shop or a growing retail chain, we’ll help you find the right setup
Frequently asked questions
Got questions about AI-powered security? We’ve got answers.
QuantumEye compares faces captured during a confirmed security incident with faces linked to previous confirmed incidents.
If similarity is high, the system suggests a possible match to your team. It does not make automatic decisions. All matches require human review before any action is taken.
No.
The system does not build a general identity database of everyone who enters the store. Faces are stored only in the context of confirmed incidents and in line with configured retention policies.
QuantumEye is designed around data minimisation and controlled use.
Face recognition is applied only for legitimate retail security purposes, with configurable retention controls, role-based access, and full audit logging. Final compliance depends on how the system is deployed and managed within your organisation.
The system only suggests possible matches.
A staff member reviews the face image, video clip, and incident context before confirming or rejecting the suggestion. No automatic escalation occurs without human confirmation.
Yes, if configured.
When the same individual is confirmed across multiple incidents, the system can link related events across stores within the same organisation, helping build a structured incident history.
Suggested matches can be reviewed in the QuantumEye web dashboard, through the native QuantumEye mobile app, or via secure alert notifications.
For operational use, the native QuantumEye mobile app is recommended, as it provides the fastest and most structured review workflow, including side-by-side image comparison, incident context, and confirmation controls.
The same human review requirement applies across all access points.
